ARTICLE
The Marion Chamber is pleased to welcome MRA—The Management Association as its newest member. A ribbon cutting ceremony will be held Thursday, June 13 at 4 p.m. at Marion City Hall, 1225 6th Ave, Ste 136, Marion, IA. Cherrie Spurlin, Associate Director at MRA, brings HR expertise, leadership development, and effective team building experience to her role at MRA. “This will be an incredible asset for Marion and the entire area, and we are excited to have Cherrie join our Chamber,” said Jill Ackerman, President, Marion Chamber of Commerce. MRA is a nonprofit employer association that helps its members thrive by offering HR services, talent management, learning and development opportunities, and total rewards planning to help its members build a successful workplace and powerful workforce. MRA serves employers in Iowa, Illinois, Minnesota and Wisconsin. For more information on MRA visit: www.mranet.org. In addition, Cherrie will be presenting a lunch and learn customer service training session open to the community. Join us for “Delivering Exceptional Service” on June 28 from 11:30 a.m. to 1 p.m. at the Marion City Hall, room 136. It is free to Marion Chamber members and only $10 for nonmembers. Delivering an exceptional customer service experience is the responsibility of everyone. Learn how to build positive relationships, one customer and one employee at a time to increase customer retention. Create positive service experiences and identify the balance of task and relationship to deliver exceptional service. For more information or to register, visit www.marioncc.org.